QUESTIONS:
TOLL FREE -
888-FOOTY-PJS
OUTSIDE THE U.S. -
410-990-0411
We are open weekdays 10AM - 6PM U.S. East Coast time.
OUR
ADDRESS:
PajamaCity.com
812 Oregon Ave.
Suite E
Linthicum, MD 21090 USA
What people are saying about PajamaCity.com:
"The PJ's are great, my wife loved them! Thanks again. Now I cant wait for my pair...!"
"LOVE the pajamas! Can't wait 'til winter rolls around again so I can hop in them. Bought a pair for my daughter too!"
"Excellent service. Exactly what I ordered and it arrived after only 3 days after it was shipped."
"Wife
LOVES them. Previously ordered a different pair of footie pj's from
another company (which she also loves)but I think she likes these
better. She wears them every chance she gets."
"These
jammies are so cute. They're good quality and the design was great. I
got them as a gag gift for my 14 yr olds birthday, because he said he
wanted fuzzy, comfie, footie pajamas like the baby (lol). He wears them
every night and even put them on at his birthday party to show us what
they looked like on him, it was hilarious!"
"I
received the order in just under 3 days! Very happy with the response
time by the seller. You made my girlfriend very happy as well."
"Love the PJ's they're comfy and arrived quickly to and APO address."
"fast shipper and great item! my wife loved her pajamas!!!"
"BEST
SERVICE IN THE WORLD!Thank you so much. Fastest shipping on the planet!
Would def. recommend this seller/company. Keep up the great work!!!!"
"My
Husband and I had an adult pajama party with pillow fights and all..
these pajamas held up to all the hard hits and tumbles he took! They
were also a huge hit. My hubby loves robots and everyone got a kick out
of them.. especially when he did his little robot/ space dance in them."
"The pj's I got from them are great!! The print was priceless!"
"these
PJ's were for my son-in-law who loved them... at first I thought they
would be too big but the roomier the better... thanks so much!"
"i
love them they fit great and i wear them all day i even have boots that
fit over the feet so i can go outside to get the mail. they are my
lounging outfit. and warm as ever......great service can't wait to get
another color...."
"Feety pjs were a great Christmas gift! Comfy, good quality, soft. Highly recommended!"
"LOVE these pajamas - fast delivery; great product. Thank you!"
"Fantastic seller! Fantastic product! Highly Recommend!"
"Loved the speed of delivery and the quality of the PJ's......so did my wife!!! Thanks"
"Was
very happy with this product and the service. I ordered at the last
minute for christmas and it still got there before christmas eve.
Awesome!!"
"AWESOME!!! I mean thats all I have to say, AWESOME!!!"
"Love
product and service-so close to Christmas, wasn't sure it would arrive
in time. My niece said it was her favorite present this year. Her whole
sorority may buy them!"
"FANTASTIC!!! THE PAJAMAS ARE GREAT!!!! THANK YOU."
"Extremely
fast delivery, and the item fit like a glove - exactly as described in
the advertisement. I will very likely order from them again and will
recommend them to others as appropriate."
"Seller
called me when there was a delay with the order and provided
merchandise credit to compensate. They have a generous return policy.
Overall a great experience."
"quick delivery & i got exactly what i wanted. the most hillarious gift ever. fit my 6'2" husband perfectly."
"My
daughter-in-law is very tall so I ordered a big size. She said the
extra width is no problem at all and she loves the pajama sleeper."
"Shipping was FAST - even to our APO address! The jammies are so comfy! I wear them often. Thanks!"
"Great product, great price. the item was ordered as a Christmas present and they loved it!!!! thank you for being so prompt."
"Item
arrived as described and very quickly. This will be a perfect gift for
my eccentric husband. The quality of this item is great, and I would
order from this company again in the future."
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MOST COMMON PHONE CALLS WE GET...
ORDERING:
We
are happy to answer questions or take orders over the phone.
SIZING QUESTIONS
(SEE SIZE CHARTS ON EVERY PAGE):
We have more sizes than any other Footie PJ maker! Made to fit Men and Women from 4'5" to 7 foot tall. And Extra Wide.
It might sound silly to say this, but:
We
provide very good sizing info on each of our product pages. So when you
call with sizing questions, we just bring up the product page on our
site and read it to you! So it's a real timesaver if you just grab a
ruler and measure yourself... (Print your own tape measure - click here!)
Should I order one size larger because I want them to be ROOMY? Our
standard (size 1 to 10) Footed Pajamas are made to be very roomy. If
you wear above a 2X, then you should order our "Xtra-Wide" sizes (X4,
X6, X8). The "X" sizes are built to be roomy enough for a 65-75" chest or waist.
These
are supposed to fit like a gorilla costume or a bathrobe; loose
everywhere. You should be able to curl up into a ball even after you
wash them and they lose an inch or so due to shrinkage. Each fabric
fits differently - some are more "forgiving"- so even though the
measurements of two styles of PJs may be different both could fit you
just fine.
PAJAMA OPTIONS:
Scroll to bottom of page for specifics
Softest Fabric -Fleece
Warmest Fabrics - Fleece
Coolest Fabrics - Cotton Flannel, Velvet, Sweatshirt, Waffle Knit
Styles - Drop
Seat (has an envelope-tuck style opening in the back that is secured by
velcro and has elastic across the top to keep drafts out) or Regular
(no opening in the back)
Prints - We make our own so you can't get them anywhere else!
Feet
- Regular (double fleece bottom with friction dots) or Stocking Feet
(cottony material to keep your feet cooler than fleece - with friction
dots)
Sizes - click here to see what we have available in your size
EXCHANGES/REFUNDS (click here for our Return Policy):
Send
it back within 90 days in like-new condition and we're happy to send
you different size, color or style, OR we're happy to refund your
purchase price if you want. All you pay is the shipping - we NEVER
charge a restocking fee.
Choose a method:
SWAP:
Send it back with a note in it telling us new SIZE, COLOR, STYLE and we'll re-ship or refund immediately.
BUY NEW & SEND BACK THE OLD:
Order a new one from our site and then send the first one back (to get a refund).
REFUND:
Don't want it? We'll refund your purchase price (we do not refund the cost of shipping).
SHIPPING COSTS
U.S. - $3.95 flat rate for U.S. Ground no matter how many items you buy,
$8 flat rate for all phone orders.
Expedited (Next Day, 2nd Day, etc.)
Please check our Shipping Information page for costs.
International
- mailing rates are seldom over $30. Please use the shipping estimator
in the shopping cart to find out the cost to ship your order to your
country.
SHIPPING TIMES
All
packages are insured. If your package is lost we will resend your
package and claim insurance on the original shipment. Please check our Shipping Information page
for estimated transit times and call us if your package has not arrived
more than 5 days after our estimated time of arrival (10 days for
international).
U.S. Ground Shipping
We
are very zippy and almost always ship within 24 hours of receiving your
order, but cannot guarantee exact shipping times when you take
advantage of our flat rate U.S. Ground Shipping (unless you pay for
expedited shipping).
U.S. Expedited Shipping
We absolutely guarantee a specific arrival date when you pay for expedited shipping (see table).
International Shipping
Our
INTERNATIONAL SHIPPING CHART (located on our shipping page) is the
average time it should take to arrive in your country (based on calls
from previous customers).
It is very rare, but
occasionally packages will be held at customs in your country and may
take longer to arrive than our estimate.
If your
package has not arrived within 10 days after our estimate, please call
us and we track your order and if it is lost we will be happy to resend
it.
International mailing rates are seldom over $30.00.
ORDERING:
We
are happy to answer questions or take orders over the phone at
410-990-0411 - but we charge $8 for shipping (instead of $4 if you
order from the web.. U.S. Ground Shipping).
We are open 10-6PM U.S. East Coast time.
If we do not answer it is because we are on the phone with 2 other
customers - or you have called after normal business hours (we are on
the U.S. East Coast).
 SPECS
SOLES:
The soles of our Footies have a double layer of fabric and red "Friction Dots" on the bottoms of the feet.
 DROP SEAT BACK:
Also called the "Trap Door" or "Butt Flap" - our footies either have a closed or open back.
The
trap door has elastic at the top and stays shut with small squares of
Velcro. The upper flap tucks in "envelope style" to keep drafts out and
because of the stretchy nature of the elastic and the roominess of our
PJs there's plenty of give to allow you to answer the "call of nature"
without removing the entire thing!
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